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GDPR

It is important for us at Marholmen that you feel safe with how we handle your personal data. Therefore, we are open about how we collect, process and share the information we save about you with us. We always handle data about you in a reliable and legal way and never share or sell information to a third party.

 

Marholmen is the data controller for the processing of the personal data you share with us:

- you book or make a request for an event with us such as a meeting, conference, party or wedding.

- you sign up for one of our events or newsletters.

- you have a question and/or contact us.

- you visit our website and accept cookies.

The fact that we can save your contact details is an important part of how we can effectively manage your bookings and that we may send information about your booking regarding cancellation rules or before your stay or event.

 

Personal data
Personal data is any information that can be used to identify an individual. We collect the following information when you book or send an inquiry to us:

 

Private guests
Your name
Telephone number
Email address
Postal address
Previous bookings

 

Business customers
Name Company
Contact person, phone and email address
Invoice address
Previous bookings

 

How long do we save your personal data?
Marholmen saves personal data about you as a customer as long as there is a customer relationship or is necessary to achieve the purposes described in this policy and the legal requirements that exist. You can request to be removed from our register at any time.

 

Marholmen is responsible for handling the personal data that you as a customer provide to us. No information is passed on but is only used by Marholmen. According to the General Data Protection Regulation (GDPR), you have the right to request information about the personal data processed about you in our customer register once every six months. If you want such an extract, you must send a written, signed request to us. Marholmen, Marholmen 1, 761 97 Norrtälje.

 

If you have subscribed to our newsletter, you can change your consent at any time by clicking on a link in the newsletter, sending an email to marknad@marholmen.se or calling us on 0771 - 16 17 00.

 

If you wish to be completely removed from our register, please contact us as follows:

 

For companies: bokning@marholmen.se 0771-16 17 00
Forindividuals: reception@marholmen.se 0771-16 17 00

 

Place of processing
Your personal data is processed only within the EU/EEA.

 

What are your rights?

You have the right to request information about the personal data we have about you at any time. You can contact Marholmen who will send you your personal data via email within one month.

 

Each time Marholmen processes your personal data in an automated manner with your consent or under an agreement, you have the right to have a copy of your data transferred to you or another party. This includes only the personal data you have provided to us.

 

You have the right to request rectification of your personal data if it is inaccurate, including the right to complete incomplete personal data.

 

You have the right to delete all personal data processed by Marholmen at any time with the exception of the following situations:

  • you have an ongoing booking with Marholmen
  • you have an ongoing request that has not yet been sent or has been partially sent.
  • you have an unpaid debt with Marholmen regardless of the payment method.
  • your debt has been resold to a third party in the last three years or one year for deceased customers.
  • your credit application has been rejected within the last three months
  • if you have made a booking, we store your personal data in connection with the transaction for accounting purposes.

 

You have the right to refuse the processing of your personal data based on Marholmen's legitimate interest. Marholmen does not continue to process the personal data unless we can demonstrate a legitimate reason for the process that overrides your interests and rights or due to legal claims.

 

If you believe that we are processing your personal data incorrectly, you can contact us. You also have the right to lodge a complaint with a supervisory authority.

 

 

You have the right to require Marholmen to restrict the processing of your personal data in the following circumstances:

  • If you object to the processing of your personal data on the basis of Marholmen's legitimate interest, Marholmen shall restrict all processing of the data during the ongoing investigation of the legitimate interest.
  • If you have claimed that your personal data is inaccurate, Marholmen must restrict all processing of this data during the investigation of the accuracy of the personal data.
  • If the processing of your personal data is unlawful, you can oppose the erasure of your personal data and instead request the restriction of the use of your personal data.
  • If Marholmen no longer needs the personal data but it is required for you to be able to defend yourself against legal claims. We save your data as long as it is required to fulfill the above purposes or as long as we are required by law to do so. Thereafter, your personal data will be deleted.

Links
The marholmen.se website may contain links to other websites over which we have no control. We are not responsible for the privacy or content of these sites, but we provide these links to make it easier for our visitors to find more information on specific topics.

 

Cookies declaration

Data controller

Marholmen Hotell & Konferens AB
Marholmen 1
761 97 Norrtälje
United Kingdom

Phone: +46 771 16 17 00
E-mail: reception@marholmen.se

Company register: Bolagsverket
Organization number: 559104

 

If you have any questions, please contact:
Åsa Israelsson, Head of Administration
Mail: ekonomi@marholmen.se